PRIVACY POLICY
Last updated: 17th May 2025
This Privacy Policy applies to MikeDoesAutomation, ABN 48 857 193 460 (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
By providing us with your personal information, you consent to the collection, use, storage, and disclosure of that information as described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting an updated version on our website. We encourage you to review this Privacy Policy periodically.
1. INFORMATION WE COLLECT
When you visit our website, we may collect:
1.2 Contact Form/Inquiry Data
When you contact us through our website or other channels, we may collect:
1.3 Client Business Information
If you engage our services, we may collect information about your business such as:
1.4 Technical Assessment Data
To develop custom solutions for your business, we may collect:
1.5 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You are able to disable cookies through your browser settings at any time, however if you choose to disable cookies, certain features and functionality of our website may not operate as intended. Cookies are necessary for some critical website functions and disabling them may limit your ability to fully use our website.
We use the following types of cookies:
For more detailed information about the specific cookies we use, please contact us.
1.6 Solution Tracking and Analytics
The custom solutions we develop may include tracking and analytics capabilities to help measure performance, usage patterns, and user engagement. These analytics help us, and our clients improve the solutions over time.
Data collected through solution analytics is governed by the Development and Subscription Service Agreement rather than this website Privacy Policy. If you are a user of a solution we have developed, please refer to your organisation’s internal privacy policy or contact your administrator for information about how your usage data is collected and processed.
1.7 Payment Information
When you purchase our services, we may collect payment information including:
For cash and bank transfer payments, we maintain records of transactions for accounting, legal, and taxation purposes. If we implement credit card payment options in the future, such payments will be processed through secure payment facilities that comply with the Payment Card Industry Data Security Standard (PCI DSS) and relevant Australian financial regulations.
2. HOW WE COLLECT INFORMATION
2.1 Direct Collection
We collect personal information directly from you when you:
2.2 Automated Collection
We collect some information automatically when you:
2.3 Third-Party Sources
We may collect information about you from third-party sources, including:
3. PURPOSE FOR COLLECTION
3.1 Business Operations
We use your personal information to:
3.2 Service Delivery
We use your personal information to:
3.3 Marketing and Business Development
With your consent, we use your personal information to:
3.4 Technical Purposes
We use your personal information to:
3.5 Direct Marketing
If you have provided consent to receive marketing communications from us, you can withdraw your consent at any time by:
3.6 Automated Decision Making
We do not use automated decision-making processes (including profiling) to make decisions that would have legal or similarly significant effects on you without human involvement.
4. STORAGE AND SECURITY
4.1 Storage Methods
We store your personal information in:
4.2 Security Measures
We implement appropriate technical and organisational measures to protect your personal information, including:
4.3 Data Breach Procedures
In the event of a data breach that may affect your personal information, we will:
5. DISCLOSURE OF YOUR INFORMATION
5.1 Service Providers
We may disclose your personal information to service providers who assist us in providing our services, including:
These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
5.2 Microsoft Platforms
As our solutions are built on Microsoft platforms, your information may be processed by Microsoft in accordance with their privacy policy. We recommend reviewing Microsoft’s privacy policy at https://privacy.microsoft.com.
5.3 Legal Requirements
We may disclose your personal information when required by law, such as in response to a court order or valid request from a government agency with appropriate legal authority.
5.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
6. INTERNATIONAL TRANSFERS
6.1 Transfer Locations
We use Microsoft cloud services to store and process your information. This means your information may be transferred to, and stored at, locations outside Australia, including the United States and other countries where Microsoft operates data centres.
6.2 Safeguards
Microsoft has certified compliance with the Australian Privacy Principles and implements appropriate safeguards for international data transfers, including standard contractual clauses and binding corporate rules. We take reasonable steps to ensure that any overseas recipient will deal with your personal information in a way that is consistent with the Australian Privacy Principles.
7. RETENTION PERIODS
7.1 Active Projects
We retain personal information for the duration of our engagement with you.
7.2 Completed Projects
After project completion, we retain information for a period of up to 7 years to:
7.3 Prospective Clients
Information collected from prospective clients who do not engage our services is retained for up to 2 years from the last contact.
7.4 Marketing Information
We retain marketing contact information until you withdraw your consent or unsubscribe from our communications.
7.5 Financial Records
We retain financial records, including payment information and transaction data, for a minimum of 7 years as required by Australian taxation laws.
8. SENSITIVE INFORMATION
We generally do not collect sensitive information. However, if we do collect sensitive information about you, we will only do so with your consent or where required by law. Any sensitive information we collect will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose.
9. CLIENT DATA IN SOLUTIONS
“Client Data” refers to all data, information and materials inputted, uploaded or stored in the Solution by or on behalf of clients using our custom solutions.
The collection, use, storage, and handling of Client Data is primarily governed by our Development and Subscription Service Agreement rather than this Privacy Policy.
9.1 Data Controller and Processor Roles
For Client Data, our clients are typically the “data controllers” who determine the purposes and means of processing personal information. We act as a “data processor” who processes that information on behalf of our clients.
This means:
9.2 Service Agreement Provisions
The Service Agreement contains specific provisions regarding:
If you are a client using our solutions, please refer to your Service Agreement for detailed information about how your Client Data is handled.
If you are an end user of a solution we have developed for one of our clients, please contact that organisation for information about their data handling practices.
10. YOUR RIGHTS
10.1 Access and Correction
You have the right to access and correct personal information we hold about you. You can request access or correction by contacting us using the details provided below.
10.2 Deletion
In certain circumstances, you may request that we delete your personal information. We will comply with such requests unless we are required or permitted to retain the information under applicable law.
10.3 Complaint Process
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us by contacting us using the details provided below. We will investigate your complaint and respond to you within a reasonable time.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
11. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at legal@mikedoesautomation.com
WEBSITE TERMS AND CONDITIONS
Last updated: 17th May 2025
These Website Terms and Conditions (“terms”) govern your use of the MikeDoesAutomation website located at https://www.mikedoesautomation.com (the “website”).
The website is operated by MikeDoesAutomation, ABN 48 857 193 460 (“we”, “us”, “our”).
By accessing or using the website, you agree to be bound by these terms. This creates a legally binding agreement between you and us. We recommend that you read these terms carefully before using the website. If you do not agree to these terms, you must not access or use the website.
These terms are displayed prominently on our website and are accessible via links in the website footer. Your continued use of our website constitutes acceptance of these terms.
We may update these terms at any time. Your continued use of the website after any changes constitutes your acceptance of the new terms.
You must only use our website for lawful purposes and in a manner that does not infringe the rights of any third party. You must not use our website in any way that could damage, disable, overburden, or impair the website; use any robot, spider, or other automated device to access the website; attempt to gain unauthorised access to any part of the website; use the website to transmit any malicious code or viruses; collect or harvest any information from the website without our consent; or impersonate any person or entity. We reserve the right to restrict access to some or all of the website at our discretion.
2.1 Our business specialises in creating customised business automation solutions using Microsoft Power Apps and related technologies. We design and develop bespoke applications tailored to streamline business processes, reduce administrative burden, and improve operational efficiency for our clients.
2.2 The information provided on this website about our services is general in nature and does not constitute a binding offer. Each solution we create is custom designed for the specific needs of individual businesses.
2.3 Our typical development process includes:
(a) Initial consultation to understand your business operations and identify areas where automation could save time and resources
(b) Detailed needs assessment and solution design
(c) Development of a custom Power Apps solution tailored to your specific business requirements
(d) Testing and refinement
(e) Implementation, data migration, and user training
(f) Ongoing support and maintenance on a subscription basis
2.4 Engagement Process:
(a) Initial inquiry via the website contact form or direct contact
(b) Preliminary consultation to discuss your specific business needs and potential solutions
(c) Preparation of a customised quote or proposal based on your requirements
(d) Formal engagement through an Order Form and Service Agreement
2.5 Any custom development services we provide are governed by a separate Development and Subscription Service Agreement, which contains the complete terms and conditions for such services.
2.6 These terms do not apply to the provision of development services or ongoing subscription services, which are exclusively governed by the Development and Subscription Service Agreement.
2.7 The subscription model for our solutions includes access to the custom application, hosting on Microsoft platforms, necessary licenses, and support services as detailed in the Development and Subscription Service Agreement.
3.1 Ownership of Website Content
All intellectual property rights in the website and its content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation of all content, are owned by or licensed to us and protected by Australian and international copyright and other intellectual property laws.
3.2 MikeDoesAutomation Branding
The MikeDoesAutomation name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks or service marks (whether registered or unregistered) and are protected under Australian law. You must not use these marks without our prior written permission. All other names, brands, and marks appearing on our website are the property of their respective owners.
3.3 Limited License to Users
We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the website. This license does not include:
(a) any resale or commercial use of the website or its contents;
(b) any collection and use of product listings, descriptions, or prices;
(c) any derivative use of the website or its contents;
(d) downloading, copying, or other use of account information for the benefit of any third party; or
(e) any use of data mining, robots, or similar data gathering and extraction tools.
3.4 Restrictions on Use
You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or any content on our website for any commercial purpose without our express written consent.
You must not:
(a) modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on the website or any content therein;
(b) remove any proprietary notices, labels, or marks on the website or its content;
(c) frame, mirror, or use framing techniques to enclose any part of the website without our express written consent;
(d) use any meta tags or any other “hidden text” utilizing our name or trademarks; or
(e) deep link to any portion of the website without our express written consent.
3.5 Feedback and Contributions
If you provide us with feedback, suggestions, or other communications regarding the website or our services, you grant us an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such communications throughout the world in any media. We have no obligation to maintain any such communications as confidential or to respond to them.
3.6 Survival
The intellectual property provisions in this section survive the termination or expiration of these terms.
4.1 We collect and use your personal information in accordance with our Privacy Policy https://www.mikedoesautomation.com/privacy-policy.
4.2 By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
4.3 Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Privacy Policy.
5.1 Our website may contain links to third-party websites. These links are provided for convenience only and we do not endorse, approve, or take responsibility for the content, policies, or practices of any third-party websites.
5.2 Your access to and use of any third-party website is at your own risk and subject to the terms and conditions of that website.
6.1 Our services are built on Microsoft’s industry-leading platforms including Microsoft Power Apps, Power Platform, and Azure. Like all businesses using cloud technology, we operate within Microsoft’s ecosystem and in accordance with their terms of service.
6.2 While we have extensive experience working with Microsoft’s platforms, the functionality and availability of these platforms are controlled by Microsoft. Changes to these platforms are a normal part of the technology landscape, and we work with our clients to navigate these changes effectively.
6.3 The specific details about how we manage platform dependencies and updates will be addressed in our Development and Subscription Service Agreement for clients who engage our services.
7.1 Any sample applications, demonstrations, or case studies displayed on our website are for illustrative purposes only. Each client’s actual solution will be customised to their specific requirements.
7.2 Performance of sample applications on our website may differ from performance of custom solutions in production environments. We do not guarantee that your actual solution will perform identically to any samples shown.
7.3 Screenshots, videos, or descriptions of previous client solutions are shown with permission but may not represent current functionality as our services and Microsoft’s platforms evolve over time.
8.1 The information on our website is provided for general information purposes only and does not constitute professional advice. Before making any decision or taking any action that might affect your business, you should consult with a qualified professional advisor.
8.2 We do not warrant the accuracy, completeness, or usefulness of any information on the website. Any reliance you place on such information is strictly at your own risk.
9.1 The website may provide general information about our pricing structure or typical project costs. However, actual costs will be determined based on your specific requirements and will be provided in a formal quote or proposal.
9.2 Any timeframes or service levels mentioned on the website are estimates only. Specific timeframes and service levels for your project will be detailed in the Development and Subscription Service Agreement.
10.1 We may record and store communications you have with us through the website (including form submissions, emails, or chat conversations) for quality assurance, training, and record-keeping purposes.
10.2 By using our contact forms or other communication channels on the website, you consent to the recording and storage of these communications.
11.1 To the maximum extent permitted by law, we provide the website on an “as is” and “as available” basis without any warranties, representations, or guarantees of any kind.
11.2 We do not warrant that the website will be available at all times or at any specific time; the website will be secure or free from bugs or viruses; the website will be error-free or uninterrupted; any information on the website is accurate, complete, or up to date; or the website will meet your specific requirements.
11.3 You are responsible for configuring your technology to access the website and for using your own virus protection software.
11.4 We rely on third-party services including Microsoft Platform services to operate the website, and we make no representations or warranties regarding these third-party services.
12.1 To the maximum extent permitted by law, we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity) whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise arising from or connected with the use of our website.
12.2 Where liability cannot be excluded, any liability incurred by us in relation to the use of the website is limited to the extent permitted by law.
12.3 Nothing in these terms restricts, excludes, or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
You agree to indemnify and hold harmless us, our officers, directors, employees, and agents from and against any claims, actions, proceedings, demands, liabilities, losses, damages, expenses, and costs (including legal costs on a full indemnity basis) that arise from or in connection with your use of our website; any breach of these terms by you; or any claim made by a third party that arises from your use of the website.
We reserve the right to modify these terms at any time. We will endeavour to notify you of significant changes to these terms by posting a notice on the website. Your continued use of the website after any changes to these terms constitutes your acceptance of the modified terms.
15.1 We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason. Upon termination, your right to use our website will cease immediately.
15.2 All provisions of these terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These terms are governed by the laws of New South Wales, Australia. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
17.1 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
17.2 No Waiver
No waiver of any breach of any provision of these terms shall be effective or binding unless made in writing.
17.3 No Assignment
You may not assign, transfer, or sublicense any of your rights or obligations under these terms without our prior written consent.
17.4 Entire Agreement
These terms constitute the entire agreement between us and you regarding the website and supersede all prior agreements and understandings.
If you have any questions about these terms, please contact us at legal@mikedoesautomation.com.